Christiaan Lustig is a digital strategist specialising in intranet and digital workplace. He is co-founder of Dutch boutique consultancy Brayton House. Christiaan helps organisations to design and optimise their intranet and digital workplace based on real understanding of people and their needs, and observation of their behaviour on digital platforms. The result? A better digital employee experience (DEX), better communications and service, and better cooperation between colleagues. Oh, and happier employees who now have more time to serve their customers, tenants, patients, students, or guests.